Today's global and highly competitive economy requires the strategic leaders to be agile yet consistent .... is there a conflict ? Leaders must resolve the tensions between competing values and traits and must carefully monitor their own strengths so those strengths don’t lapse into weaknesses. At the core strategic leadership is about "asking the right question".
Operational Excellence (OE) is executing in an efficient and effective manner across the value chain with a focus on delivering value to customers. The Operational Excellence program provides a framework to understand why and how performance needs to improve. The road to achieving operational excellence is by identifying value chain business processes, identifying strengths/weaknesses of them (based on key measurements and benchmarks) and redesigning these processes to align with corporate / strategic goals and ensure that organizations, resources and assets are utilized in the best possible manner.