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Achieving Operational Excellence

Operational Excellence (OE) is executing in an efficient and effective manner across the value chain with a focus on delivering value to customers. The Operational Excellence program provides a framework to understand why and how performance needs to improve. The road to achieving operational excellence is by identifying value chain business processes, identifying strengths/weaknesses of them (based on key measurements and benchmarks) and redesigning these processes to align with corporate / strategic goals and ensure that organizations, resources and assets are utilized in the best possible manner.